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E.  Copyright, Patent and  

Trademark Protection 

Employees should respect the copyright, patent 
and trademark protection of any materials utilized, 
including written materials, software programs and 
recordings. Such materials should not be copied 
unless authorized. 

The company has a license that grants authorization 
to photocopy copyrighted titles registered with the 
Copyright Clearance Center. This license covers 
copying for internal use at all company locations 
within the United States. The license does not 
authorize the production of cover-to-cover copies,  
that is, books or magazines in their entirety. 

Employees should respect the patent and trademark 
rights of other entities. Any use of another entity’s 
patent or trademark must be authorized in writing  
by that entity. The use of marketing slogans by  
The Hanover companies should be pre-cleared 
through the OGC to ensure the slogans do not 
encroach on anyone else’s trademark rights. 

We must also protect the company’s own copyrights, 
tradenames, trademarks and patents. Use of the 
company’s copyrights, tradenames, trademarks and 
patents must always conform to the company’s then 
current standards and policies. 

F. Ownership of Work Product 

Any work product created on company time and/or 
using company resources or information or work 
created at the direction of company officials or in 
connection with or related to company business, 
shall be the sole and exclusive property of the 
company. All rights and privileges associated with 
such work product will be exclusively the company’s 
to own, sell or lease, at its sole discretion. 

G. Media Relations 

Information related to the company (except routine 
material provided to shareholders, customers and 
suppliers) should be released only through Corporate 
Communications. If inquiries are made by members of 
the media, they should be referred to an 
authorized media relations spokesperson.

H. Social Media

The use of social media has grown significantly  
in recent times. Depending on the circumstances, 
sharing information about The Hanover may not  
be appropriate. 

Never post information about or discussing any 
product, service or other company business unless 
approved by Corporate Communications. If you 
see anything posted on a social networking website 
that may include misinformation or a customer  
complaint, please notify the Compliance 
Department. 

Employees are encouraged to refer to the company’s 
Social Media Policy, available on the intranet, for  
further details on appropriate social media usage.