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For the past six years, I’ve been the chair for  
a special Big Brothers Big Sisters fundraiser —  
Bowling for Kids’ Sake. Local businesses, 
churches, groups of friends and families form 
bowling teams and raise money to participate 
in the annual event. Last year, our company had 
50 bowlers on a total of 10 teams —  matching 
our highest participation to date — and we raised 
more than $7,500. I was so proud and excited!

It’s such a wonderful event. There are door 
prizes, a DJ, an announcer and of course, 
bowling. Lots of bowling. Because it’s such  
a fun night and for such a worthy cause, my 
part is easy. In January, I begin to reach out 
and encourage others to get involved. I connect 
with last year’s participants. We also publish 
a story in our company e-newsletter (News 
That’s Good to Know). I also enjoy talking with 
new employees to connect them to the cause. 
Whether you bowl or simply donate, it all 
makes a difference.

In the end, it’s not about me. I just want to thank 
everybody at The Hanover who has bowled or 
supported Bowling for Kids’ Sake. Sometimes 
people don’t get the recognition they deserve, 
but their support truly matters.

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It was time

 for something new. Another  

holiday gift swap wouldn’t cut it. Our team wanted 
to change our focus. We wanted to look outside 
ourselves and see how we, as a collective, could 
help people in need during the holiday season.

That’s where Operation Playhouse came in.

Operation Playhouse organizes special events 
for groups of volunteers to build, design and 
decorate children’s playhouses, which are then 
donated to local military/veteran families that 
very same day. How great is that? I was on board 
immediately, and once I explained the concept  
to the members of my team, so were they.

This wasn’t a simple, cookie-cutter project that 
was completed in two hours. Our group of more 
than 30 employees gathered first thing in the 
morning, split into three teams and got right 

to work. Our goal: build three playhouses and 
present them to a few local military families.

The work was challenging at times, but fun 
throughout. We did a little bit of everything. 
Measure. Saw. Hammer. Paint. Assemble.  
Fortunately, whenever we needed some  
guidance, the team from Operation Playhouse 
was there to lend a hand. They were awesome. 
Like all employees at Operation Playhouse,  
our facilitators were vets, so they were  
completely invested in the work at hand.

The unquestioned highlight of the experience? 
Meeting the kids and their families. The look 
of awe on the kids’ faces as they ran into the 
room and saw their playhouse for the first  
time was priceless. We were fortunate enough 
to have the opportunity to play with them for  
a bit, chat with their parents — who couldn’t 
have been more appreciative — and really soak 
in the fruits of our labor. It was quite a moving 
experience.

After working with Operation Playhouse,  
I can safely say that the team and I won’t be 
exchanging meaningless gifts this December. 
The Hanover opened the door for us to invest 
in our community during the holidays, and 
there is no turning back!

It honestly stemmed

 from being  

a mother. You’re around children. You hear their 
stories, worries, successes. You cherish the 
opportunities to put smiles on their faces, and 
share in their joy. Then, you remember not all 
kids are so fortunate.

There are so many kids who don’t have a home 
where they can express themselves or feel safe. 
Some parents are working day and night just 
trying to make ends meet. Some kids come 
from broken or troubled homes. Troubles I can’t 
even imagine. That’s so much to put on a child.

So, I decided to try to make a difference —  
however small — and volunteer with Big Brothers 
Big Sisters of Livingston County. I first got 
involved with their Lunch Buddies Program 
through our office. I got matched up with a local 
child and we’d have lunch twice a month. I really 
enjoyed getting to know this child, so I decided 
to get more involved with the program.

Heather Stiffler 
Howell, Mich.

Wherever she goes, I go.

My daughter, Roxanna, has made a career  
planning events for nonprofit organizations. So, 
when she started a new job with Candlelighters —  
an organization that provides emotional,  
educational and practical support for children 
with cancer and their families — I knew I’d be 
getting involved. What I didn’t know was just  
how much I would love it. 

You name it. I do it. I go to charity walks, events, 
baseball games. I sell tickets. Play with kids. 
Meet the families. I try to do whatever I can to 
support the cause.

At first, I wasn’t sure I could do it — spending 
time with kids who are so sick. Their low energy 
and sad faces. Well, I learned quickly that wouldn’t 
be the case. The kids are amazing. They love 
these events. They run around, laugh, smile. 
They put all of their joy and energy into them. 
Most importantly, they have a chance to forget 

about their illness and just be kids, if only for  
a couple of hours.

A perfect example is Diego. He’s seven years old, 
originally from Venezuela and has cancer. Cancer 
has taken one of his eyes. He’s in stage IV now, 
but you’d never know it. Every time we see him, 
he’s full of smiles and hugs. His spirit is inspiring.

It can still be difficult to see so many kids  
battling this terrible disease. But it is fulfilling 
to know that — even if for only a brief moment —  
I am able to bring some joy into a child’s life. 
That’s everything. It’s what keeps me going.

Fortunately, Candlelighters is making  
a difference in our community, and for Roxanna 
and me, it’s a real family affair. I’m so happy 
that I’m able to share these experiences 
with her. It’s certainly brought us even closer 
together. Having the opportunity to spend time 
with your daughter and bring some joy into  
a child’s life — what could be better than that?

Silvio Gomez 

Spring, Texas

Roger Pare  
Worcester, Mass.

A FAMILY 

AFFAIR

I am important. 

You are important.  

Reading is important. I will be a good reader.

This is our mantra at Love Helps — a nonprofit 
organization in Nashville that helps children 
become good citizens by loving them, spending 
time with them and teaching them.

I’ve been part of this great organization for  
more than five years, and I stay involved because 
I believe in its mantra. We all know how important 
reading is for healthy child development, but 
teaching kids about healthy behaviors and values 
is just as important. Love Helps does both.

Kendra Schenkel 
Nashville, Tenn.

LEADING 

BY READING

During the school year, I read a book a week 
to a class of kindergarten students. The 
books we read are special because they each 
tie to an important value like forgiveness,  
honesty, responsibility and kindness. Last 
year, Love Helps volunteers read more than 
600 books to 600 students across nine 
different schools!

Each week, I invite a student to come up to 
the front of the class to lead the mantra with 
me. When we read the book, we also use 
sign language for our English as a second 
language (ESL) learners. This is super- 
important, because sign language helps with 
comprehension and vocabulary — plus it’s  
a great way for all of us to stay on the same 
page (literally). Before jumping into the story, 
we talk about the book and the many hands 
that helped bring it to life. The kids get the big 
picture and appreciate that so many people 
are committed to helping them grow up to  
be good readers.

I am so grateful for the VIP grant The Hanover 
awarded me last year. With The Hanover’s 
help, my kindergartners were able to enjoy  
a number of new books. I am proud to be part 
of a company that supports its employee- 
volunteers and is committed to improving  
childhood literacy.

MISSION 

ACCOMPLISHED

CREATING 

SMILES

Sherry Johnson 
Richmond, Va.

Justin was a smart,

 good-looking  

and polite young man. He was the son of my 
best friends Pat and Eddie Myers, and a good 
friend of my boys growing up. As Justin grew 
older, we witnessed changes in his personality —  
he began to experience excessive highs and 

depressive lows.  
He was eventually  
diagnosed with  
bipolar disorder —  
a mental disorder 
marked by alternating 
periods of elation  
and depression.

Like many people 
who are bipolar,  
Justin struggled to 
find his footing.  

He found his daily life increasingly difficult,  
and despite treatments and support from 
others, Justin took his own life at age  
20. To honor his memory, Pat and Eddie 
founded FACES (Family Advocacy  
Creating Education and Services) in 
2004, and I immediately began to  
commit my time and energy to the  
cause in any way I could.

Whether it’s through support groups,  
legal and financial information sessions, 
the education of local law enforcement or 
fundraisers, FACES helps guide families 
through the many challenges of brain disorders. 
I help out whenever and wherever they need 
me. These families try everything and even 
then it’s sometimes not enough. I want to help 
dissolve the stigma surrounding mental illness.

Pat and Eddie were able to take the loss of their 
son and turn it into something positive that 
has made a significant impact on others’ lives. 
I want people to know that there are resources, 
there are answers and there are ways to  
address brain disorders. It takes everyone 
being able to talk about it and support efforts 
like FACES to really make a difference.

I have worked at The Hanover for nearly  
25 years and always have felt the importance  
of community involvement. The company’s 
support and generosity toward my work  
with FACES means the world to me.

FACES

TURNING 

TRAGEDY INTO 

HOPE